Question 1

How does ClaimBoost work?

Accepted Answer

Start with the free fit check — we confirm a packet makes sense before you pay anything. If your claim qualifies, pay $199 and you're redirected straight to the claim form, no account needed. Fill in your claim details, upload your documents, and submit. AI analyzes your materials and generates your 6-section appeal packet — most are delivered within a few hours, and all accepted claims within 24 hours of completed submission.

Question 2

What does the AI actually do with my documents?

Accepted Answer

The AI reads every file you upload, PDFs, images, estimates, and extracts specific numbers, line items, denial reasons, and scope gaps. It cross-references your contractor estimate against the insurer's offer to identify exactly where the money is missing, and uses that analysis to write your dispute letter and email templates.

Question 3

Do I need to create an account or log in?

Accepted Answer

No account, no login, no password. After payment, Stripe sends you directly to your personal claim form. The link is tied to your payment, no one else can access it.

Question 4

What types of files can I upload?

Accepted Answer

PDFs and images (JPG, PNG, WebP). Upload your contractor estimate, the insurer's scope of loss, any denial or underpayment letters, your policy declarations page, and damage photos.

Question 5

How long does it take to get my packet?

Accepted Answer

Most packets arrive within a few hours of submitting your claim details — often sooner — and all accepted claims are delivered within 24 hours of completed submission. You'll get an instant confirmation email when we receive your form, then the full packet once generation is complete.

Question 6

Is this legal advice?

Accepted Answer

No. ClaimBoost is self-help document preparation only. We do not provide legal advice, insurance advice, claim adjusting, negotiation, or representation. You review every document and send it yourself.

Question 7

Do you contact my insurance company?

Accepted Answer

Never. You stay in full control. ClaimBoost drafts the documents and response language for you to review, edit, and send yourself.

Question 8

What's the refund policy?

Accepted Answer

3-day packet quality guarantee. If your packet is not delivered as described, is incomplete, or does not give you a clearer, organized path to dispute your claim, email hello@myclaimboost.com within 3 days for a full refund. We cannot guarantee your insurer will reopen, increase, approve, or pay your claim.

Question 9

Will this help if a public adjuster already refused my case?

Accepted Answer

That's exactly the gap ClaimBoost is built for. Public adjusters work on commission. If your gap isn't large enough to justify their cut, they pass. ClaimBoost helps you build and send the same structured dispute packet for a flat $199.

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